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Our Safety Policies

Zero Tolerance Intoxication Substance Policy

We strive to protect public safety and has instituted a strict zero tolerance substance policy.

Our drivers are strictly banned from using intoxicating substances when providing transportation services.

If you believe your driver may be under the influence of drugs and or alcohol, please have the driver end the trip immediately.

Driver must report to the office upon ending the trip.

If the Driver tests positive he or she will be subject for an immediate removal.

Company periodically checks and updates its policy.

Loyal Limo LLC

Phone: 346-631-8948

Email: info@loyallimousine.com

File a Complaint

Contact 311 Information:

City of Dallas

Ground Transportation Regulation Division

214-670-3161

3448 W. Mockingbird Lane

Dallas, TX 75235

Love field Airport

Ground Transportation

214-671-1297

DFW Airport Board

Ground Transportation

972-973-4078

City of Fort Worth

Ground Transportation

817-392-6987

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Ada Wheelchair Policy:

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  • Wheelchair vehicles are available upon request.

  • Loyal Limo will meet and exceed all both Federal and State ADA required policy.

  • Loyal Limo when possible will accommodate wheelchair customers.

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